Was emailed to set up a phone interview and then set aside an Hour of my day for it. They never called and when I emailed the person who the interview was with they said they didn't have an interview with me. They also said I was no longer being considered for not only the location I was interviewing at, but also the other locations for the same position. Very unprofessional and outrageous for a company to not only waste your time, but also not even call to explain.
4
Other Outside Property Claim Representative Trainee Interview Reviews for Travelers
I applied online. The process took 5 weeks. I interviewed at Travelers (Vacaville, CA) in Aug 2025
Interview
The interview process involves an online assessment, a phone call interview with a recruiter, and then a 2 hour interview with three panels. The panel interview is broken into three panels. You'll meet with two managers, then two associates who are doing the role you've applied for, and then a meeting with two vice presidents.
Interview questions [1]
Question 1
Tell me about a time you had a miscommunication with a peer. What was the miscommunication about, how did you become aware of it, and what did you do to resolve it?
Very efficient.
I had an initial interview with a recruiter.
Then did a lengthy interview which took close to 2 and a half to 3 hour max.
But it was getting all 3 phases of the interview process out the way in one sitting.
First did the standard managers.
Then went to talk with a team member/lead, and then wrapped it up with the director and VP.
Interview questions [1]
Question 1
Describe a time when you delt with a difficult customer and how you resolved it.
I applied online. The process took 4 weeks. I interviewed at Travelers (Phoenix, AZ) in Jun 2024
Interview
The candidate applied online and completed a pre-employment assessment. A few weeks later, the candidate completed a phone interview with the recruiter. A week later, the candidate completed an interview with the unit manager, peer adjuster, and director. About two weeks later, the candidate received a verbal call from the recruiter regarding the outcome. The hiring team decided to hire an experienced field adjuster instead of a field adjuster trainee.
Interview questions [1]
Question 1
Customer service, time management, problem solving
Outside Property Claim Representative Trainee applicants have rated the interview process at Travelers with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Outside Property Claim Representative Trainee roles take an average of 30 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at Travelers overall takes an average of 32 days.
Common stages of the interview process at Travelers as a Outside Property Claim Representative Trainee according to 15 Glassdoor interviews include:
Phone interview: 17%
Group panel interview: 15%
One on one interview: 14%
Skills test: 13%
Personality test: 11%
Background check: 10%
IQ intelligence test: 7%
Presentation: 6%
Drug test: 4%
Other: 3%
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