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      U-Haul

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      U-box Customer Service Representative Interview

      Jan 7, 2022
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at U-Haul (Atlanta, GA) in Jan 2022

      Interview

      This was the fastest interview process I have ever been through. I applied, received a follow-up, a zoom interview, got hired and onboarded in probably 72 hours. The prompt response team is wonderful however it does concern me as to how thorough their vetting process actually is.

      Interview questions [1]

      Question 1

      How do you handle high call volumes with frustrated customers?
      1 Answer
      1


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      U-Haul interviews FAQs

      • U-box Customer Service Representative applicants have rated the interview process at U-Haul with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.9% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at U-Haul as a U-box Customer Service Representative according to 1 Glassdoor interviews include:

        Skills test:  25%

        Phone interview:  25%

        Drug test:  25%

        Presentation:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(846) ;
        2. Customer Service Representative (CSR)(304) ;
        3. General Manager(207) ;
        4. Assistant Manager(82) ;
        5. Area Field Manager(74) ;
        6. Reservation Manager(64) ;
        7. Sales Representative(60) ;
        8. Sales Associate(42) ;
        9. Manager(40) ;
      Reservations Manager
      (39) ;
    • Reservations Agent(35) ;
    • E-Sales & Reservation Agent(31) ;
    • Sales and Reservations(29) ;
    • Customer Service(28) ;
    • Customer Service (CSR)(28) .
    • Jobs at U-Haul

      135 jobs in United States
      U-Box Customer Care Representative (Non-CDL)
      Anchorage, AK
      ·
      $25 - $30 /hr
      (Employer provided)
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      U-Box Customer Care Representative (Non-CDL)
      Lynnwood, WA
      ·
      $24 - $26 /hr
      (Employer provided)
      View job
      U-Box International Shipping Representative
      Phoenix, AZ
      ·
      $40K - $57K /yr
      (Glassdoor est.)
      View job
      U-Box Customer Care Representative (CDL)
      Canyon Country, CA
      ·
      $27 - $30 /hr
      (Employer provided)
      View job
      U-Box Customer Care Representative (CDL)
      Denver, CO
      ·
      $20 - $30 /hr
      (Employer provided)
      View job
      View all U-box Customer Service Representative Jobs