Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      U.S. Bank

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: U.S. Bank reviews | U.S. Bank jobs | U.S. Bank salaries | U.S. Bank benefits | U.S. Bank conversations
      U.S. Bank interviewsU.S. Bank Small Business Specialist interviewsU.S. Bank interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Small Business Specialist Interview

      Jun 26, 2014
      Anonymous employee
      Minneapolis, MN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 2 weeks. I interviewed at U.S. Bank (Minneapolis, MN) in Sep 2013

      Interview

      3 sets of interviews, including one with the direct manager, the district manager, and a phone one with gallup. Asked about sales history and customer service history specialized in business interactions as well as experience with business loans. Ethical questions were included to see if sales were more important to you than ethics which they should not be.

      Interview questions [1]

      Question 1

      Just the random questions throughout that were ethical test questions. Stay on your guard for those.
      Answer question

      Other Small Business Specialist Interview Reviews for U.S. Bank

      Small Business Specialist Interview

      Aug 6, 2025
      Anonymous Interview Candidate
      San Francisco, CA
      Declined offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at U.S. Bank (San Francisco, CA) in May 2021

      Interview

      The interview process for **SBS (Specialized Business Services)** roles in banks can vary depending on the specific bank, location, and level of the position (entry-level, mid-level, or senior). However, here’s a general outline of what you can expect: ### **1. Application & Screening** - Submit an online application (resume, cover letter, and sometimes a pre-assessment test). - HR or a recruitment team screens applications for relevant skills (e.g., risk management, compliance, audit, or financial analysis). ### **2. Online Assessments (If Applicable)** - Some banks include **aptitude tests** (numerical, verbal, logical reasoning). - **Psychometric tests** or **situational judgment tests (SJT)** to assess problem-solving skills. ### **3. First-Round Interview (HR/Recruiter Screening)** - Typically a **phone or video interview** with HR. - Questions focus on: - Your background, motivation for applying. - Basic knowledge of banking regulations (e.g., Basel III, AML, KYC). - Behavioral questions (e.g., teamwork, handling pressure). ### **4. Technical & Behavioral Interviews (Second Round)** - Conducted by **hiring managers or senior SBS professionals**. - **Technical questions** may include: - Risk management frameworks. - Compliance policies (e.g., Anti-Money Laundering, Fraud Detection). - Financial analysis (if applicable). - Internal audit processes (if applying for audit roles). - **Behavioral/Case-based questions** (e.g., "How would you handle a compliance breach?") ### **5. Final Round (Senior Leadership/ Panel Interview)** - May involve **directors or senior executives** in the SBS division. - Focus on **strategic thinking, leadership, and cultural fit**. - Possible **case study presentation** (e.g., assessing a risk scenario). ### **6. Background Check & Offer** - Verification of employment history, education, and sometimes credit/criminal checks (especially for compliance roles). - Formal job offer negotiation. ### **Key Skills Assessed in SBS Interviews:** ✔ **Regulatory Knowledge** (e.g., Basel, Dodd-Frank, GDPR). ✔ **Risk Assessment & Mitigation** (operational, credit, market risks). ✔ **Analytical & Problem-Solving Skills**. ✔ **Communication & Stakeholder Management**. ### **Tips to Prepare:** - Research the bank’s **risk and compliance policies**. - Review **industry regulations** relevant to the role. - Practice **STAR method** for behavioral questions. - Be ready for **scenario-based questions** (e.g., "How would you investigate suspicious transactions?"). Would you like specific guidance for a particular bank (e.g., JPMorgan, HSBC, Citi) or SBS role (e.g., Compliance, Risk, Audit)?

      Interview questions [1]

      Question 1

      What’s is you most proud accomplishment?
      Answer question

      Small Business Specialist Interview

      Aug 19, 2016
      Anonymous employee
      Chicago, IL
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at U.S. Bank (Chicago, IL) in Mar 2016

      Interview

      Applied online had 2 phone interviews and 1 in person interview. Spoke with sales manager and then sales manager boss. It was more of a conversation than a interview with a bunch of questions being asked. It was all pretty much what I expected.

      Interview questions [1]

      Question 1

      Tell me about a great and poor client experience
      Answer question

      Small Business Specialist Interview

      Jan 24, 2015
      Anonymous employee
      Portland, OR
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at U.S. Bank (Portland, OR) in Dec 2013

      Interview

      Took me 2 months for the whole process to get on-boarded, US takes their time and often has hiring freezes for certain positions. I had an Interview with My current boss then one of their managers. Extremely easy going, no reason to be nervous just tell them the truth about yourself.

      Interview questions [1]

      Question 1

      What is your greatest weakness and how do you plan on overcoming it?
      1 Answer
      1

      Jobs at U.S. Bank

      174 jobs in United States
      Small Business Specialist 3 - Lawrence, KS
      Lawrence, KS
      ·
      $24 - $35 /hr
      (Employer provided)
      View job
      Small Business Specialist 3 - 135th & Antioch, KS
      Olathe, KS
      ·
      $26 - $38 /hr
      (Employer provided)
      View job
      Small Business Specialist 3 - 135th & Antioch, KS
      Overland Park, KS
      ·
      $26 - $38 /hr
      (Employer provided)
      View job
      Small Business Specialist 3 - Topeka, KS
      Topeka, KS
      ·
      $24 - $35 /hr
      (Employer provided)
      View job
      Small Business Specialist 3 - Merriam, KS
      Shawnee, KS
      ·
      $26 - $38 /hr
      (Employer provided)
      View job

      U.S. Bank interviews FAQs

      • Small Business Specialist applicants have rated the interview process at U.S. Bank with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 67.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Small Business Specialist roles take an average of 22 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at U.S. Bank overall takes an average of 22 days.
      • Common stages of the interview process at U.S. Bank as a Small Business Specialist according to 6 Glassdoor interviews include:

        Personality test:  21%

        Background check:  18%

        One on one interview:  18%

        Skills test:  11%

        Phone interview:  11%

        Drug test:  7%

        Group panel interview:  7%

        IQ intelligence test:  4%

        Presentation:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Personal Banker(379) ;
        2. Client Relationship Consultant(332) ;
        3. Universal Banker(316) ;
        4. Teller(311) ;
        5. Customer Service Representative(263) ;
        6. Branch Manager(226) ;
        7. Bank Teller(223) ;
        8. Vice President(118) ;
        9. Project Manager(106) ;
        10. Software Engineer(103) ;
        11. Operations Manager(89) ;
        12. Analyst(86) ;
        13. Manager(85) ;
        14. Business Analyst(84) ;
        15. Mortgage Loan Officer(83) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      View all Small Business Specialist Jobs