Originally applied for a Universal Banker position. I started with phone interview, which went very well. The recruiter asked about my current position and recognitions I had listed on my resume. She recommended that I apply for another position posted about three hours away from where I live (I said I was willing to relocate) as that position seemed like a better fit. I told her my availability for an in person interview and about a week later was contacted by a different recruiter letting me know my interview was the following day. I don't think she realized I had to drive three hours, however the three managers seemed appreciative of the effort I took to make it to the interview. They asked about my accomplishments in my current position as well as how I achieved my goals. There was a lot if role playing, after which they gave instant feedback. I felt the interview went well, however, about months after, I received a generic decline letter for the original Universal Banker position I had posted for.

Very simple. The manager was very nice. I was asked specific questions regarding how to handle stress and angry customers. I asked how my experience would help me in new position.