The interview process began with a call from an inside recruiter. The first call was to see if there was a good fit and to gauge my interest in the opportunity. The identity of the company was not revealed, only a general description. The call went very well and there was a genuine interest on both sides. I was told I would be sent more information on the company, as well as a job description which were delivered to me the next day. In the same correspondence, I was introduced to a member of the exec mgmt team and a second interview was set-up in 7 days. My second interview was scheduled for 30 minutes but lasted over an hour. The interview went very well and there was a strong interest from both parties in taking the next steps and learning more about the company's vision for growing their new team. Following my interview, I was introduced to 3 other members of the sales team and phone interviews were scheduled with each. The calls were scheduled within 5 days of my second interview. The sales team ranged in skill sets and seniority and was a nice balance offering great insight into their process. All the interviews went very well. Upon completion of the 3 interviews I had a second call with exec mgmt. During the call I was given feedback that all the other members had given me outstanding reviews. I was told I was the top candidate and that they wanted me to join the team. I was offered the position and asked if I was interested in moving forward – I was. A few days later I had a second call with the inside recruiter who I learned handled all the hiring, comp and other human resource matters. The goal was to discuss next steps. I was verbally offered the position and congratulated. I was told a second time I was their top choice and that everyone in the interview process was very impressed with my qualifications. I was provided with the details of the compensation package including all benefits down to the smallest details. I was told the salary was generally lower in this type of role but that the company said they wanted to structure a compensation package that was commensurate with my experiences and skill sets. I was told they were committed to making this work and reiterated to me how happy they were to have me on their team. It was suggested we schedule another call to continue the conversation and work out the final details so a written offer could be drafted. A date was set for the following week. One week later the day came and went and I did not receive a call/email. I waited until the day’s end and sent a brief message checking in and inquired when they would like to talk again next. I never received a reply. I waited until the very end of the following week to send another message. In my message I said that I was under the impression we were going to continue our conversation the previous week and acknowledged I may have misinterpreted their timeline and reiterated my interest in the company and the opportunity - I never received a reply. I waited another 4 days. I then called and left a voice mail message. I again acknowledged how busy they probably were but kindly requested as to when I might hear back. I never heard back. I waited till the beginning of the next week and called a second time - I never heard back. Having respected the process and appreciating sometimes companies move slower than what they say, I decided this time to call the member of the exec mgmt team whom I was to be working with. I called and left a voice mail message and mentioned I had reached out on multiple occasions but had not heard back and asked if he could provide a time-frame as to when they would get back to me. I never heard back - this was now my sixth message. The process I experienced simply defies explanation. I have now resigned myself to the fact that something changed which we all know happens all the time. However, the manner in which I was treated as a candidate (their top candidate) is inexcusable. This is a great example of a roller coaster experience. It also teaches all candidates a valuable lesson - in today's job market there is little loyalty and even a verbal offer means nothing until the ink is dry. After investing dozens of hours in preparation and several hours of interviews, I was never even given the courtesy of an email of phone call to let me know "things had changed." I was taught another important lesson too - the job seeking process is all about the employer and never about you - that is until you are negotiating and accepting your offer. Until then, employers like this one simply are too busy to get back to you or just don’t care. While the job market might be challenging, when did we as individuals lose our manners? (e.g. the most basic courtesy of getting back to someone?) I would never recommend anyone to this company. No matter how well things go, you simply cannot trust them. This company needs a lesson in manners.