I applied online. The process took 4 weeks. I interviewed at Urban Outfitters (Louisville, KY) in Apr 2012
Interview
Applied online and talked to a recruiter via email about a job fair for the new louisville store opening in July 2012. First applied in March, then had the group interview in late April. They really stressed they you should wear what you would wear if you worked for UO. This was to get a feel for your fashion sense and all around personality. I talked 1 on 1 with several different UO recruiters about my management style, confrontations with employees and customers and how i would act in the situations, my skills and goals, etc. I felt like all they cared about during the interview was my personal style sense and retail experience. I have 1 year retail management and 7 years customer service experience, but they didn't offer me any position whatsoever and not even an explanation as to why i didn't meet their expectations. They also led me on for many months with the possibility of a position, and finally just sent me an automated email saying i don't have a position.
Interview questions [2]
Question 1
How do you deal with a troublesome customer, employee, etc.?
The interview process consisted of a project to completed at work and home. Project consisted of a merchandising plan from start to completion in store. This project and interview process was for the visual merchandising position. The interview also included multiple phone interviews.
I applied online. The process took 1 day. I interviewed at Urban Outfitters (Richmond, VA) in Sep 2017
Interview
Very casual. I was asked about myself, my management style and how I develop team members. I was asked about my retail and fashion expert and I I was willing to relocate to a different location. Additionally, they want to know “why urban” and if you are open to working at any of their umbrella stores.
I applied online. I interviewed at Urban Outfitters (Denver, CO)
Interview
One phone interview with a district manager. Sit down interview with the Store and Visual manager jointly. This interview was followed by an morality survey that I filled out online.
Interview questions [1]
Question 1
To explain the core customer/culture of the brand.
Department Manager applicants have rated the interview process at Urban Outfitters with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 53% positive. To compare, the company-average is 65.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Department Manager roles take an average of 19 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at Urban Outfitters overall takes an average of 16 days.
Common stages of the interview process at Urban Outfitters as a Department Manager according to 16 Glassdoor interviews include:
One on one interview: 28%
Group panel interview: 24%
Phone interview: 16%
Personality test: 16%
Background check: 4%
IQ intelligence test: 4%
Drug test: 4%
Presentation: 4%
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