I applied in-person. The process took 1 week. I interviewed at Vans (Woodbridge, VA)
Interview
The interview was very laid back. I first got interviewed by the store manager at a starbucks, he just asked me some general retail questions and questions about my experience. Then I had an over the phone interview with the DM. She asked more management oriented questions.
Interview questions [1]
Question 1
What was the most difficult customer situation you've ever encountered and how did you handle it?
It wasn’t anything crazy. They just ask you what your knowledge on the company is and why you wanna work there, your job experience it is pretty simple. Yup yup
I applied in-person. The process took 2 weeks. I interviewed at Vans (Charlotte, NC) in May 2024
Interview
Very simple, it is easier to get manager positions if you are already within the company or if you started as a sales associate and/or sales lead. Be confident and ready to answer any questions regarding your strengths and weaknesses, give examples of times where you've used your strengths to help other associates They are very focused on sales and KPI's so it's good to bring up how you will bring new ideas to the management team that can help the store excel.
Interview questions [1]
Question 1
What makes you best suited for the position? How will you help the store succeed?
I applied online. The process took 2 days. I interviewed at Vans (Santa Rosa, CA) in Jan 2024
Interview
Very smooth and professionally executed, the managers were friendly and asked interesting questions. We met in the food court as the back room was full of recently received stock. The entire process was under 30 minutes.
Interview questions [1]
Question 1
What would I do with a difficult customer service experience.
Floor Supervisor applicants have rated the interview process at Vans with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 81% positive. To compare, the company-average is 76.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Floor Supervisor roles take an average of 12 days to get hired, when considering 29 user submitted interviews for this role. To compare, the hiring process at Vans overall takes an average of 15 days.
Common stages of the interview process at Vans as a Floor Supervisor according to 29 Glassdoor interviews include:
One on one interview: 28%
Background check: 16%
Phone interview: 13%
Drug test: 12%
Presentation: 12%
IQ intelligence test: 7%
Skills test: 6%
Group panel interview: 4%
Personality test: 1%
Other: 1%
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