12 months after applying, taking a test, and passing a phone interview and two scenario based interviews, the recruiter eagerly contacted me to have my final interview. Unfortunately, this interview with the Clinical Division Lead is what ended the process - she dinged me in for an impression she had of me that could have easily been resolved with a simple question. I got the impression I was not hired to send a message to the hiring team of who is really in charge. Regardless of the high sounding missions these companies proclaim, they are still groups of people who want to feel important - and sometimes that will be at your expense. But to be fair, up to the last interview, I did feel the process was a good one, though ridiculously long for a simple coaching job.