Customer Service Representative applicants have rated the interview process at Vitacost with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 61.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 9 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Vitacost overall takes an average of 12 days.
Common stages of the interview process at Vitacost as a Customer Service Representative according to 3 Glassdoor interviews include:
Drug test: 29%
One on one interview: 14%
Phone interview: 14%
Group panel interview: 14%
Skills test: 14%
Presentation: 14%
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It was pretty standard. I interview with one set of supervisor's and moved on to the next set. The whole process took around 30-40 minutes. All my question's were answered.
Interview questions [1]
Question 1
Describe an unsatisfactory customer service experience that you have received.
I applied online. The process took 4 days. I interviewed at Vitacost (Lexington, NC) in Apr 2018
Interview
They called it a “round robin” or a “cattle call”. They called about 4 or 5 interviewees and passed us around between managers each interviewing is for themselves. Over all, it felt like I had about 6 interviews that day.
I applied online. The process took 2 weeks. I interviewed at Vitacost (Boca Raton, FL) in May 2017
Interview
A cattle call, interview 2 to 3 people at the same time by 2 to 3 interviewers. Silly questions thqt didn't have to do with the job. Also checked your typing speed and writing typos