Customer Service Representative (CSR) applicants have rated the interview process at Walt Disney Company with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 70.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 76 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at Walt Disney Company overall takes an average of 32 days.
Common stages of the interview process at Walt Disney Company as a Customer Service Representative (CSR) according to 15 Glassdoor interviews include:
Phone interview: 24%
Skills test: 20%
One on one interview: 16%
Personality test: 12%
Drug test: 8%
Background check: 8%
IQ intelligence test: 4%
Group panel interview: 4%
Presentation: 4%
Here are the most commonly searched roles for interview reports -
Great company to work for. Had 3 interviews before hire but all were great and they made sure you understood the job title. They were fun and upbeat yet serious as you are around inside information and products.
Interview questions [1]
Question 1
Why would you like to work here? What are ways you feel you can improve? If you were a Disney character who would you be and why?
I interviewed at Walt Disney Company (New York, NY)
Interview
I had a couple of interviews with hiring managers and a Sr. Manager. They asked me about my experience, and there was not too much else to it. I gave them examples of how to deal with typical situations and experiences I had at previous roles.
Good, can't complain. Normal tell me about yourself, strongest trait/weakest trait types of questions. Must be open to working Sundays, no compromises. Explained cannot work Sundays for religious purposes and the interview ended there by the interviewer.
Interviewed and no one got back to me unfortunately. Got ghosted after process and for other positions as well. Applied for other positions and didn’t hear back from hiring manager