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      Wegmans Food Markets

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      Create-a-Cake Customer Service Representative Interview

      Apr 2, 2012
      Anonymous Interview Candidate
      Collegeville, PA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Wegmans Food Markets (Collegeville, PA) in Mar 2012

      Interview

      The interview was very easy to schedule even around a full time job. They have interviews similar to a production line, constantly taking in interviewees and spitting them out. It is quite comical to watch. The interview itself was completely redundant and painful. I equate it to interviewing with a robot. The interview consisted of a) explaining every detail of your prior work experiences (which you pretty much already did when you submitted the online application), b) hypothetical customer service scenarios and how you would handle them, and c) some completely unimportant questions (which actually caused me to be speechless at first due to their stupidity. And all of these questions are asked to you word-for-word by your robot (interviewer). The interview was approximately 30 minutes in duration, but make sure to get comfortable because it will feel much longer. In the end I have little hope in getting the job because of the nature of the initial interview process. It leaves no room to connect with your interviewer - for you to get to know them or for them to know you. They just get to know you as a collection of answers to a long list of questions. I love Wegmans but their interview process is dreadful.

      Interview questions [3]

      Question 1

      What is your favorite restaurant?
      Answer question

      Question 2

      What 3 things would your previous employers use to describe you?
      Answer question

      Question 3

      What is something new that you have tried recently?
      Answer question