I began the process by applying online. It was a fairly standard questionnaire. Then, about a week later I was contacted by a recruiter who asked some availability questions and gave some background on the job I was applying for. He then told me the the next stage of the process was a phone interview in which we then scheduled for the following day. The phone interview lasted 45 minutes and it was with the same recruiter that contacted me initially. It began with questions regarding work expectations and confirmed some parts of the application. The phone interview, to me, seemed like the most important steps because the questions are very open ended and they require a lot more than a one sentence response. Try to tie in personal experiences to the questions to let the recruiter know you have to the ability to communicate well and have an interesting personality. The phone interview ended with the recruiter telling me he'd print out my resume and the staff would review it. A few days later I got an email from the employee representative to schedule a face-to-face interview. This interview was very informal. The employee rep brought me to her office for about 25 minutes and asked me fairly simple questions about my past work experiences, teamwork experience, and other standard interview questions. She wrote my answers down by hand but it did not create an odd, awkward atmosphere. The in person interview, in my opinion, was very laid back, more like a conversation to test and make sure you are able to effectively communicate with strangers, maintain eye contact, be interesting, etc. A day or two later I got a call from the recruiter that contacted me initially to offer me the job and give me information regarding employee benefits, vacation time, 401K, etc. Next they require you to fill out a form so they can perform a background check, and I was told this would not take any longer than 3 business days and they'd schedule an orientation.