Collector I applicants have rated the interview process at Wells Fargo with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Candidates applying for Collector I roles take an average of 16 days to get hired, when considering 34 user submitted interviews for this role. To compare, the hiring process at Wells Fargo overall takes an average of 22 days.
Common stages of the interview process at Wells Fargo as a Collector I according to 34 Glassdoor interviews include:
Phone interview: 36%
Group panel interview: 15%
Background check: 15%
One on one interview: 15%
Drug test: 7%
Personality test: 5%
Skills test: 3%
Other: 3%
IQ intelligence test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Wells Fargo (San Bernardino, CA) in Oct 2014
Interview
I applied online for the position, a few days later I received an email to schedule a phone interview. About a week later I did a phone interview with a recruiter that went well. She told me that I would most likely get a call for face to face interview. About a week later, I received a call for face interview and was told to be there 10 minutes before my set interview time. I arrived for the interview 10 minutes before as instructed, only to wait another 15 to 20 minutes to be called in... The face to face interview was long and drawn out, some of the same questions were asked that were asked on the phone interview, which they had all your answers already in the computer, so they already knew what you were going to say. How do i know? The Interviewer made jokes stating he knew what I was going to say and that he has all my answers right in front of him on his laptop... The interview took about 20 minutes, a lot of the questions they asked were repetitious just worded different. Which I felt was really unnecessary for an entry level position that only pays $13hr. But i kept a smile and remained positive through entire interview. Needless to say I was never offered the position. Better Luck to the next candidate.
Interview questions [1]
Question 1
Name a situation were you had a difficult task at work? What was it, and how did you overcome it?
Do you have collection experience? Pretty easy to get a job at Wells Fargo Auto Finance. They constantly need collectors. So if you have any sort of collection experience, they will take you.
It was quite easy going. The hiring managers were very easy going and it made the interview very fluid. I enjoyed the view from the building, mountains that were covered with snow.
Interview questions [1]
Question 1
Have you ever made a grave mistake and how did you correct it?
I applied through a recruiter. The process took 2 weeks. I interviewed at Wells Fargo
Interview
3 different interviews. Simple enough questions that were all majority customer service base. One interview was on the phone, one was with the supervisor, one was with the manager.
Interview questions [1]
Question 1
Tell me about how you deescalated a heated situation?