Collector I applicants have rated the interview process at Wells Fargo with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Candidates applying for Collector I roles take an average of 16 days to get hired, when considering 34 user submitted interviews for this role. To compare, the hiring process at Wells Fargo overall takes an average of 22 days.
Common stages of the interview process at Wells Fargo as a Collector I according to 34 Glassdoor interviews include:
Phone interview: 36%
One on one interview: 15%
Group panel interview: 15%
Background check: 15%
Drug test: 7%
Personality test: 5%
Skills test: 3%
IQ intelligence test: 3%
Other: 3%
Here are the most commonly searched roles for interview reports -
The process took 2 weeks. I interviewed at Wells Fargo (Frederick, MD) in Nov 2009
Interview
The first step was to take a telephone interview with a recruiter, at the end of which i was told that she wanted to schedule a face to face interview with the hiring manager and would be in touch in a few days with the exact time of the interview. During the face to face interview the hiring manager asked me several questions as to how i would respond to various situations and let me know of her exceptions. At the end of the interview she said she would be in touch in the next couple of days to a week. Around a week later the recruiter called me and offered me the job, at which point i asked if it would be possible to get paid $0.50 per hour more, and a few days later the recruiter offered me a job with a hourly salary $1.00 more then she originally offered (.50 more then what i asked for).
Interview questions [1]
Question 1
Give me an example of a positive customer service experience you have provided.
Do you have collection experience? Pretty easy to get a job at Wells Fargo Auto Finance. They constantly need collectors. So if you have any sort of collection experience, they will take you.
It was quite easy going. The hiring managers were very easy going and it made the interview very fluid. I enjoyed the view from the building, mountains that were covered with snow.
Interview questions [1]
Question 1
Have you ever made a grave mistake and how did you correct it?
I applied through a recruiter. The process took 2 weeks. I interviewed at Wells Fargo
Interview
3 different interviews. Simple enough questions that were all majority customer service base. One interview was on the phone, one was with the supervisor, one was with the manager.
Interview questions [1]
Question 1
Tell me about how you deescalated a heated situation?