Collector applicants have rated the interview process at Wells Fargo with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Candidates applying for Collector roles take an average of 16 days to get hired, when considering 34 user submitted interviews for this role. To compare, the hiring process at Wells Fargo overall takes an average of 22 days.
Common stages of the interview process at Wells Fargo as a Collector according to 34 Glassdoor interviews include:
Phone interview: 36%
Background check: 15%
Group panel interview: 15%
One on one interview: 15%
Drug test: 7%
Personality test: 5%
IQ intelligence test: 3%
Other: 3%
Skills test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Wells Fargo in Dec 2015
Interview
I applied online and a couple weeks later received an email to schedule a phone interview. The phone interview you have to call them. They give you the number and conference code to get through. I almost forgot this when I was waiting for them to call. It was easy- just went over my background and I guess make sure I sound competent on the phone. A week later I got a call late at night from a recruiter to set up an in person interview. A few days after that was my in person interview. It was with a manager in another department which was weird. Went over work history then did about 8 STAR type questions and then I got to ask questions about the job. That seem to go well that he went and got an actual manager from the department i would be working. She just quickly went over his notes and asked a few questions. Basically a sped up version of the prior interview. She then asked if I had any questions and I didn't have any since I asked them all with him but asked again anyways. She was a little more realistic with the position, not in a negative way but in what you will see on a day to day basis which I appreciated. It's now a couple days later and haven't heard back but hoping since it's the weekend they will call Monday.
Interview questions [1]
Question 1
Name a time you didn't agree with a co-worker and how you came to a resolution and what steps did you take to get to that resolution?
Do you have collection experience? Pretty easy to get a job at Wells Fargo Auto Finance. They constantly need collectors. So if you have any sort of collection experience, they will take you.
It was quite easy going. The hiring managers were very easy going and it made the interview very fluid. I enjoyed the view from the building, mountains that were covered with snow.
Interview questions [1]
Question 1
Have you ever made a grave mistake and how did you correct it?
I applied through a recruiter. The process took 2 weeks. I interviewed at Wells Fargo
Interview
3 different interviews. Simple enough questions that were all majority customer service base. One interview was on the phone, one was with the supervisor, one was with the manager.
Interview questions [1]
Question 1
Tell me about how you deescalated a heated situation?