I applied through a recruiter. The process took 1 week. I interviewed at Wheels Labs (New York, NY) in Sep 2020
Interview
Had 2 interviews during the process. No follow up from the company despite repeated attempts to follow up after interviews.
I had 1 phone screen with the recruiter and 1 video interview with Director of Strategic Operations.
Both were very straight forward. A lot of questions about my past experience and what was in my resume.
Interview questions [1]
Question 1
What actions would you take with your team if there were to be a rise in missing or impounded bikes in a specific city.
I applied online. The process took 2 weeks. I interviewed at Wheels Labs (Los Angeles, CA)
Interview
1:1 on the phone, then 1:1 at a WeWork office. Hypothetical questions and exercises to show if you know how to do the job already. A data analysis exam was given that takes two hours to complete. You are then asked to drive to a different city to interview.
I applied through a recruiter. The process took 4 weeks. I interviewed at Wheels Labs (Los Angeles, CA) in May 2019
Interview
Chaotic, unfocused, and lacking unified communication.
A Wheels recruiter first reached out to me regarding a different position. I discussed the role with the recruiter. We were aligned on comp. The recruiter went radio silent on me after stating that he would schedule a phone screen with the hiring manager. It took some tactful prodding to get him to finally schedule it.
After a phone screen with the hiring manager, they concluded that I was not a fit for that position, but that I'd be a good candidate for Ops Manager. Having interviewed with UberEATS before and knowing these guys come from Uber, Lyft, and the other last-mile transport start-ups, I sensed that this role's compensation would be awful. I reluctantly went forward with the process anyway.
A 3rd-party recruiter working on behalf of Wheels told me my final round was at the warehouse in Culver City. It was, in fact, supposed to be at their office in WeHo. This led to a hurried scramble to get the right people to speak with me at the warehouse.
I never heard back. I didn't really care at that point.
Interview questions [1]
Question 1
There was a resource optimization question concerning X vans and Y mechanics across several shifts per day. You're then asked how to solve the problem of suboptimal allocation.
Candidates applying for Operations Manager roles take an average of 17 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Wheels Labs overall takes an average of 13 days.
Common stages of the interview process at Wheels Labs as a Operations Manager according to 3 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 33%
Presentation: 22%
IQ intelligence test: 11%
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