I applied online. I interviewed at World Travel Holdings
Interview
Quick, One interview via video. Could be offered on the spot. Interview is about an hour long with one recruiter. No additional follow ups. Ask about your background, experiences and preferences.
Interview questions [2]
Question 1
Name a difficult customer service experience you had and how you handled it.
I applied online. The process took 2 weeks. I interviewed at World Travel Holdings (Wilmington, NC) in Aug 2019
Interview
Online application followed up with an assessment invite, it is very long but otherwise pleasant and engaging. Then a first video interview with some about you, scenarios, and a mock sale. Then if approved you move to the second and final interview with a lead or management. Once you are selected onboarding starts and is fairly organized. Really fun and relaxed video interviews
I applied online. I interviewed at World Travel Holdings (New York, NY)
Interview
The first of two phone interviews took exactly 1 hour. It was less of a personal interview about your history, but more about you understanding the role. The interviewer did about half the talking. Next step is an interview from customer care management.
Interview questions [1]
Question 1
Describe a time you gave exceptional customer service.
Travel Sales Agent applicants have rated the interview process at World Travel Holdings with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Travel Sales Agent roles take an average of 14 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at World Travel Holdings overall takes an average of 28 days.
Common stages of the interview process at World Travel Holdings as a Travel Sales Agent according to 3 Glassdoor interviews include:
Skills test: 29%
One on one interview: 29%
Presentation: 14%
Background check: 14%
Drug test: 14%
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