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      Xsolla

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      Account Manager Interview

      Nov 29, 2021
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Xsolla (New York, NY)

      Interview

      The first call was with the recruiter, and she was fabulous! The process was very quick, and I had my following interviews within a week and a half. In total, I had 4 interviews, but they were very laid back and casual. Everyone I met was so sweet and kind, and made sure they answered any questions I had. It was a great experience.

      Interview questions [1]

      Question 1

      Discuss your relevant experience.
      Answer question

      Other Account Manager Interview Reviews for Xsolla

      Customer Service Representative Interview

      Mar 19, 2026
      Anonymous Interview Candidate
      Kuala Lumpur
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Xsolla (Kuala Lumpur) in Aug 2025

      Interview

      After submitting my resume online, a recruiter reached out via email to discuss my availability, salary expectations, The first interview was a video call with the team leaders, where they asked behavioral questions such as "Tell me about yourself," "Why do you want to work here?" and "Describe a time you had to manage multiple chats at once."

      Interview questions [1]

      Question 1

      Have you had any experience handling refund process
      Answer question

      Customer Service Representative Interview

      Mar 26, 2025
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Xsolla in Feb 2025

      Interview

      Before the interview process, I completed an assessment and responded to questions sent via email. During the interview, I spoke with two interviewers who inquired about the relevance of my skills to the role, my motivation, and other standard interview topics. They were attentive, listened carefully, and structured their questions based on my responses. Overall, it was a highly positive and engaging experience.

      Interview questions [1]

      Question 1

      What motivates you to apply for this position, considering that your current compensation at your company exceeds the budget allocated for this role?
      1 Answer

      Customer Service Representative Interview

      Jan 24, 2024
      Anonymous Interview Candidate
      Kuala Lumpur
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 months. I interviewed at Xsolla (Kuala Lumpur) in Jan 2024

      Interview

      Took me almost 3 months to get to the interview stage. I need to check on them once in a while just to not get hired. Wasting both of our times and totally unprofessional.

      Interview questions [1]

      Question 1

      What did you see yourself in 5 years?
      Answer question