Customer Service Representative (CSR) applicants have rated the interview process at Zenith American Solutions with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 79% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Zenith American Solutions as a Customer Service Representative (CSR) according to 3 Glassdoor interviews include:
Phone interview: 27%
One on one interview: 18%
Skills test: 18%
Drug test: 18%
Group panel interview: 9%
Background check: 9%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. I interviewed at Zenith American Solutions (San Francisco, CA) in Jul 2024
Interview
It was a physical interview and lasted for about 25 minutes. I talked about my experience and the job role was explained to me in details. The manager promised to get back to me through LHH Recruitment Solutions, and that's because they got me the offer
Interview questions [1]
Question 1
Talk about my previous experience working as a CSR
I applied through an employee referral. I interviewed at Zenith American Solutions (Las Vegas, NV) in Jan 2021
Interview
About 1 hour long, interviewed with two managers. Was able to ask questions freely and converse about the position and the company. Lots of feedback during my interview and was able to hear about their experiences interviewing as well.
Interview questions [1]
Question 1
The job is remote what makes you able to handle a remote position in regards to keeping on track?
I applied online. I interviewed at Zenith American Solutions (Alameda, CA) in May 2017
Interview
Standard interview questions. The supervisor was pleasant. The interview lasted about 30 minutes. Questions were all related to customer service experience and a couple behavioral questions. The recruiter gave me a date to expect to be contacted. That date has passed and I've not heard back regarding their decision. Overall, whether I receive an offer or they decide to go with another candidate, I had a great experience interviewing.
Interview questions [1]
Question 1
last interview question was a random math problem.