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Call Center Rep Interview Questions
3,450 call center rep interview questions shared by candidates
How would you deal with an irate customer?
What are your strengths? What are your weaknesses?
How long have you been in customer service
Q: Tell me about your previous experiences
The biggest thing for the hiring process was the role play. Essentially he went a normal call I experience often (a difficult customer) and he wanted me to (with no general knowledge) respond using my investigative skills and determine the right way to respond.
They ask me about the movie i watched
Why do you want this Job?
In your previous call center position what happened on a typical day?
Explain a time when you dealt with an employee who was hard to work with.
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