Do you have experience working as a customer support agent?
Call Center Rep Interview Questions
3,450 call center rep interview questions shared by candidates
introduce yourself in simple words
How do you handle difficult customers and give a situation you handled one?
What are your strengths and weaknesses
The basics, where do you see yourself in 5 years.
I had to read a script back to the lady. Also that I would be working with, ( you never know what you are gonna have to encounter on the other line with complete strangers.
Tell me about yourself.
What is your weakness? What is your greatest strength? Tell me about yourself.
They ask about your availability, what schedule you want to work and then you go through training where your questions will be answered.
Do you have an experience working in call center? Translate script from your native language to English. Basic questions, they don't really care about your professional credentials.
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