What types of duties did you do in your previous job?
Claim Representative Interview Questions
3,066 claim representative interview questions shared by candidates
How does your current experience apply to the current position you are interested in?
Tell me about a time you had to deal with an irate customer
When was a time you had to deal with an upset customer and what did you do to assist that customer.
Give an example of a situation where you had to had to persuade a coworker
Where do you see yourself in the next five years?
They ask if you are in college or plan on going to college.
If you had a situation where you disagreed with a supervisor that told you to do something, how would you handle it?
STAR questions (tell me a time when), work history, they are looking for a positive, tactful, and professional personality. You dont have to have experience within claims for most of their positions however they want to ensure you are a good fit for a claims handler. Someone who can handle 175+ claim load. Ability to "embrace change".
What type of training I learn best from and what I expect.
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