Why did you choose M & S for a retail role?
Customer Assistant Interview Questions
10,267 customer assistant interview questions shared by candidates
I was asked to carry out a role play example with a hypothetical customer after being allowed time to study information needed to answer.
Tell me about a time when you experienced great customer service?
The 4 I's Tell me when you inspired someone Tell me when you used integrity in a situation What have you done that was innovative Give a situation and explain how you kept In-touch
Can you give an example of a time you've contributed to one of the 4 I's - Innovation
A customer has complained because you have ran out of her favourite chocolate biscuits and last time she visited the store they were also not in stock. There isn’t a delivery due until tomorrow morning. Guide me through what you would do in this situation.
Why do you want to work for m&s ?
What do you know about Lidl?
Tell me about a time you went out of your way to help someone
A Customer wants to return an item but does not have the receipt. How would you approach this?
Viewing 471 - 480 interview questions