introduce yourself and talk about your previous work experince
Customer Care Representative Interview Questions
2,008 customer care representative interview questions shared by candidates
There were no interview questions, I was put directly into training.
They expect you to know already about hi-tech issue and, in case of apple position, they will show fanatism and ask you to speak about your phone use and the meaning of empathy and other apple nonsense... weird and pathetic
Tell me about yourself. Are you okay with studying? (Have to take an exam to be licensed Insurance producer)
I can’t remember tbh but it was so easy you don’t need to worry
Why did you apply for this position?
They ask a lot fo role play questions. Such as "pretend I'm a customer and I'm looking at jeans. Come try and help me find jeans"
Why should we hire you?
Besides listening, what are important things to do when communicating with someone?
How do you handle customers asking the same questions over and over?
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