"As the first point of contact between a company and the client, a customer service advisor must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure."
I had worked on an Android project and she started to ask questions like whst if there is a conflict in your schedule and you have to choose between the job or the project. And she said you do know that Apple and Android are competitors right so why work on that!!
I a customer's Iphone is having trouble with email (won't receive or send emails) how would you help the customer troubleshoot?
What are the tech specs on the computer you have right now?
What is good customer service?
What is business development?
"I don't get it. Why are you here at this interview?"
What is your favorite game?
Who is the style icon you prefer the most?
give an example when you met a deadline successfully within a team
I was given a roll play question about being on the beach after wedding and iphone might have gotten wet
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