Customer Service Consultant Interview Questions

504 customer service consultant interview questions shared by candidates

If a customer calls and says that there bill is to high because they have used more bandwidth then their rate plan provides would you give a credit or would you change their rate plan? (Right Size the Customer)
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Customer Service Consultant

Interviewed at Rogers Communications

3.5
Mar 2, 2012

If a customer calls and says that there bill is to high because they have used more bandwidth then their rate plan provides would you give a credit or would you change their rate plan? (Right Size the Customer)

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