Asked many things, an example being “how would you cope with a hard run or customer chats, or a bad day with colleagues”
Customer Service Consultant Interview Questions
504 customer service consultant interview questions shared by candidates
Would you like to come in and interview? (Did not even state what for or what kind of company it was)
Were you able to work in shift?
what motivates you? what are your strengths?
Behavioural questions were asked which were mentioned in Civil service code
Tell us of a time where you bought in new business, How did you do this, who did you involve and what was the outcome
Tell us a bit about your customer service experience
A customer calls because her transfer has been blocked. She tells you her daughter has texted from an unknown number telling you she has lost her phone and needs money. What do you say?
-How you handle with sudden change at your work environment -Share Difficult customer experience
As a graduate what has been your biggest achievement to data?
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