in the interview, the hiring manager wanted to know my experience with software, putting together things, figuring out if a tv goes out , what steps do you take to figure out what wrong with it. Basically how well can you explain to someone how to fix, set up, or trouble shoot and issue they are having.
Customer Service Representative Call Center Interview Questions
549 customer service representative call center interview questions shared by candidates
Describe a time when you were faced with a difficult customer.
What was the time you had a difficult customer?
introduce yourself in simple words
How would you deal with an irate customer?
When have you had to use communication skills?
Explain a time when you dealt with an employee who was hard to work with.
what i would bring to the job?
When can you start, as we are in a lot of hurry (previously interviewed on the phone to check the language proficiency)
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