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      ecobee

      Part of Generac Power Systems

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      Related searches: ecobee reviews | ecobee jobs | ecobee salaries | ecobee benefits
      ecobee interviewsecobee Customer Support Specialist interviewsecobee interview


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      Customer Support Specialist Interview

      Sep 22, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ecobee in Aug 2025

      Interview

      I went through two interviews with Ecobee, including a technical interview that required significant preparation and case work. It has now been over a month and I have received no feedback, not even a rejection email. After reaching out to HR for an update, I was completely ghosted. It feels ironic that a company asking candidates to “be an expert” and invest so much time cannot provide the basic courtesy of communication or closure. For an organization that promotes itself as having a healthy and respectful work culture, this was a disappointing experience and leaves a poor impression of their recruitment process.

      Interview questions [1]

      Question 1

      What’s your favorite smart home device that actually makes life easier?
      Answer question
      1

      Other Customer Support Specialist Interview Reviews for ecobee

      Customer Support Specialist Interview

      Feb 26, 2026
      Anonymous Interview Candidate
      Vancouver, BC
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at ecobee (Vancouver, BC) in Apr 2024

      Interview

      Overall, it was a positive interview experience. The interviewer was professional and explained the role clearly. The process was organized, though some questions felt fairly standard and didn’t go very deep. Communication was timely, and I appreciated the transparency about expectations. A solid experience overall.

      Interview questions [1]

      Question 1

      They asked about my experience in the utility space
      Answer question

      Customer Support Specialist Interview

      Apr 7, 2016
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at ecobee (Toronto, ON) in Mar 2016

      Interview

      it was phone interview for about half an hour about my education and experience. The hiring manager asked me about HVAC system, how to troubleshoot wiring problem and some behavioral question. At the end, he asked about salary expectations. Overall, experience was good as it was my first job interview.

      Interview questions [1]

      Question 1

      what do you know about ecobee?
      Answer question

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