ezCater Customer Service Agent Remote interview questions
based on 1 rating - Updated Jul 2, 2022
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
1 interviews
ezCater interviews FAQs
Customer Service Agent Remote applicants have rated the interview process at ezCater with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 52.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent Remote roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ezCater overall takes an average of 18 days.
Common stages of the interview process at ezCater as a Customer Service Agent Remote according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied online. The process took 1 week. I interviewed at ezCater in Jun 2022
Interview
I was contacted 2 days after applying. The first interview was via phone with a recruiter who asked a few questions about me and my background, also providing a brief overview of the company. At the end, I was told she would like to move forward in the process. The next day, I received a phone call from a supervisor who provided general information about the company and also asked about me and some of my past employment. I was advised at the end that she too would like to move forward in the process. The following week I interviewed via Zoom with 2 more supervisors and an agent who gave me a live example of a confirmation call and notation. This interview involved open-ended, 'how would I handle various scenarios' questions. I received an offer for the position the next day.
Everyone was extremely accommodating and personable.
Interview questions [2]
Question 1
What would you do if contacted with a question you don't know the answer to?