Computer skills, personality type, ability to handle members and problems
Front Desk Interviews
Front Desk Interview Questions
Working as a front desk clerk demands a candidate who can provide impeccable customer service under pressure, while maintaining a professional demeanor. Interviewers will be interested in how you will go above and beyond to make every customer satisfied, so an understanding of protocol and patience is necessary. You may be asked about how you would contribute to the team and role-play a scenario where you must deal with an angry guest. Present yourself as being an upbeat, jovial, and attentive potential employee to make the best impression.
12,008 front desk interview questions shared by candidates
Are you good at busy situations and can you handle stress and think on your feet?
Do you have any experience working in hotels?
Have you working in a medical setting before?
If a patron is using a computer looking at inappropriate pictures, someone waiting at the desk and someone on the phone, what do you address first?
Sell me this room
What makes you wanna work at New York Sports Clubs?
When are you able to work.
If I was comfortable making the nightly rounds to check building alone.
What makes you fit in this job?
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