Have you ever given a recommendation to your manager and did they take it?
Help Desk Technician Interviews
Help Desk Technician Interview Questions
Help desk technician interviews are designed to test your ability to communicate clearly and solve problems over the phone to people who are often flustered. Good communication and the ability to simplify solutions are key qualities for potential employees. Certain certifications may be required depending on the field of work.
1,235 help desk technician interview questions shared by candidates
no difficult question if you prepare youself
Didn't have any questions I couldn't answer
Why should we hire you?
Can you name a time where you went above and beyond to help a client or co worker?
Basic technician questions.
If you had too many tickets to get through in one day and you had to push some off for the next day, how would you priorities which tickets could get moved and which ones to do?
Why is a manhole cover round, and not anything else, like triangular or square?
What are your weaknesses
PC skill set
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