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      iQor

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      Related searches: iQor reviews | iQor jobs | iQor salaries | iQor benefits
      iQor interviewsiQor Collections Representative interviewsiQor interview
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      iQor interviews FAQs

      • Collections Representative applicants have rated the interview process at iQor with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 68.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Collections Representative roles take an average of 11 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at iQor overall takes an average of 7 days.
      • Common stages of the interview process at iQor as a Collections Representative according to 7 Glassdoor interviews include:

        Background check:  26%

        Phone interview:  19%

        One on one interview:  15%

        Skills test:  11%

        Personality test:  11%

        Drug test:  7%

        Group panel interview:  7%

        IQ intelligence test:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(680) ;
        2. Customer Service Representative (CSR)(265) ;
        3. Agent(108) ;
        4. Call Center Agent(101) ;
        5. Customer Service Agent(91) ;
        6. Senior Agent(78) ;
        7. Operations Supervisor(48) ;
        8. Call Center Representative(47) ;
        9. Supervisor(40) ;
        10. Junior Agent(34) ;
        11. Collections Specialist(31) ;
        12. Customer Service(29) ;
        13. Collections Representative(24) ;
        14. Specialist(23) ;
        15. Customer Service (CSR)(22) .


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      Collections Representative Interview

      May 3, 2016
      Anonymous employee
      Plymouth, MN

      Other Collections Representative Interview Reviews for iQor

      Collections Representative Interview

      Jun 1, 2022
      Anonymous Interview Candidate
      Montreal, QC
      Declined offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at iQor (Plymouth, MN)

      Interview

      The interview process was a bit informal.There was no pressure whatsoever to convey my experiences, as if, I was a big executive. The interviewer allowed me plenty of opportunity to express myself, to talk, in depth about my qualifications.The company is always willing to give anyone, whether with elaborate or no experience, the chance to grow from within. Some of the questions asked was "why would you like to work in collections." What is your long term goals and how do you see your goals fitting as a collection rep? He allowed me to asked him plenty of questions which he answered candidly. After the initial interview, I met with his manager and went through another brief interview with him. He laughed and joke the entire time. Although, there is no pressure, I like to encourage anyone going for an interview to be thoroughly prepared. The entire process took about 15-20 minutes.

      Interview questions [1]

      Question 1

      "why would you like to work in collections." What is your long term goals and how do you see your goals fitting as a collection rep? Tell me about your background? Have worked in this line of work in the past? Tell me more about how you handle working with a difficult client?
      Answer question
      1
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at iQor (Montreal, QC) in May 2022

      Interview

      The first phone interview was pretty smooth and the lady was so kind, then it was followed by the second phone interview then after two days the offer letter was presented.

      Interview questions [1]

      Question 1

      I was asked to talk about my professional background
      Answer question
      avatar
      iQor response
      3y
      Thank you for taking the time to write to us. We wish you the best in the next phase of your career.

      Collections Representative Interview

      Jun 23, 2023
      Anonymous Interview Candidate
      Phoenix, AZ
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at iQor (Phoenix, AZ) in Feb 2021

      Interview

      Phone screen was very professional, interviewed at site few days later. Typical questions… background, goals, achievements. Salary was only discussed as a range. Called a week later and offered the job. I can also say that they definitely checked references.

      Interview questions [1]

      Question 1

      Please identify similarities or differences between customer service and collections.
      1 Answer

      Collections Representative Interview

      Sep 8, 2016
      Anonymous employee
      North Charleston, SC
      Accepted offer
      Positive experience
      Easy interview

      Application

      The process took 3 days. I interviewed at iQor (North Charleston, SC) in Sep 2016

      Interview

      Very easy and simple interview. Came in filled out questionaire , took a typing test then had a group interview. The interviewers were very nice and asked each person about one or two questions then told us about the company.

      Interview questions [1]

      Question 1

      Why do you want to work here? Tell us about a time you went out of your way for a customer. What are your weaknesses? How would you gain a relationship with a customer? Where do you see yourself in 5 years?
      Answer question
      6

      Jobs at iQor

      5 jobs in United States
      Seasonal Call Center Supervisor
      Remote
      View job
      Customer Service and Collections Representative
      Charlotte, NC
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      Temporary Work at Home Customer Service Representative - Government Contract
      Florida
      ·
      $16 - $21 /hr
      (Employer provided)
      View job
      Manager of Operations
      Charlotte, NC
      ·
      $52K - $84K /yr
      (Glassdoor est.)
      View job
      Customer Service Agent – Credit Card Services
      Meridian, MS
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      View all Collections Representative Jobs