Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 146 reviews)); "Great people to work with I enjoyed coming into work it became more to some of us." ((in 108 reviews)); "good benefits they pay higher than other companies" ((in 89 reviews)); "workers and good training" ((in 69 reviews)); "Work from home after 2 months" ((in 68 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 207 reviews)); "Salary is low and there is no such a thing like overtime" ((in 114 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 47 reviews)); "The managers at this company are terrible." ((in 46 reviews)); "Blatant Favoritism" ((in 35 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

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iQor

iQor reviews

3.2

52% would recommend to a friend

(3,174 total reviews)

Chris Crowley

61% approve of CEO

49% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

iQor has an employee rating of 3.2 out of 5 stars, based on 3,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jul 15, 2026

Cool environment but limited salary and growth opportunities

Recruitment supervisor

Recommend

CEO approval

Business Outlook

Pros

Good envrioment, the site is pretty cool and chil

Cons

Not competitive salaries, Is hard to get promotion or to have growth opportunities

3.0

Jul 12, 2026

Remote work available, but pay and stability lack clarity

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote work possible for some contracts.

Cons

Pay. Pay varies according to contract and the Metrics are often times unattainable. I took a $1.25 pay cut after the company lost the contract that I was originally hired for. Almost 2 years later, working my 4th contract and still no raise. Always getting moved around and it seems like I stay in training just as much as real time work. No bonus option while in training.

4.0

Jul 4, 2026

Good environment and pay, but policies fluctuate

Business outsourcing specialist

Recommend

CEO approval

Business Outlook

Pros

good working environment with competitive salary

Cons

changeable policies such as incentives

Viewing 1 - 3 of 3,174 Reviews

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Jobs at iQor

Temporary Work at Home Customer Service Representative - Government Contract

Seasonal Call Center Supervisor

Remote

View job

Manager of Operations

Director Facilities Architecture and Construction

Customer Service and Collections Representative

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iQor

iQor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Cool environment but limited salary and growth opportunities

Remote work available, but pay and stability lack clarity

Good environment and pay, but policies fluctuate

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