Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      iQor

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: iQor reviews | iQor jobs | iQor salaries | iQor benefits
      iQor interviewsiQor Customer Care Representative interviewsiQor interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Care Representative Interview

      Jan 22, 2017
      Anonymous employee
      Altoona, PA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at iQor (Altoona, PA) in Jun 2014

      Interview

      take a quiz on your computer knowledge, take a tour of the workplace, answer interview questions, listen to some calls with a tenured agent, got an offer that same day.

      Interview questions [3]

      Question 1

      do you have customer service experience?
      Answer question

      Question 2

      why would you excel here?
      Answer question

      Question 3

      are you good at sales?
      Answer question

      Other Customer Care Representative Interview Reviews for iQor

      Customer Care Representative Interview

      Sep 17, 2024
      Anonymous Interview Candidate
      Imus, Abra
      Declined offer
      Negative experience
      Average interview

      Application

      I applied in-person. I interviewed at iQor (Imus, Abra) in Jun 2023

      Interview

      Very pleasant at first but the responses about questions from their hiring team is not so great. but I had to decline their offer because of my family moving. Overall a very lukewarm experience

      Interview questions [1]

      Question 1

      Why should we hire you?
      Answer question

      Customer Care Representative Interview

      Sep 1, 2017
      Anonymous employee
      Miramar, FL
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at iQor (Miramar, FL)

      Interview

      Very short. I was asked to take a typing test. I was also asked of my experience and was hired shortly after. I waited until my background information went through and started working the following week.

      Interview questions [1]

      Question 1

      Why should we choose you to work with Iqor?
      1 Answer
      8

      Customer Care Representative Interview

      Mar 22, 2018
      Anonymous employee
      Klamath Falls, OR
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at iQor (Klamath Falls, OR) in Jan 2017

      Interview

      A standard interview process; one-on-one, and asked standard interview questions as well as questions about the job. Didn't get a callback for about a week, but was offered employment and was told I needed to pass a drug screen before my first day. Overall a positive experience.

      Interview questions [4]

      Question 1

      Do you know what an HDMI cable is used for?
      Answer question

      Question 2

      What is your availability?
      Answer question

      Question 3

      How much do you know about satellite TV?
      Answer question

      Question 4

      Briefly describe how you would handle an irate customer.
      Answer question

      iQor interviews FAQs

      • Customer Care Representative applicants have rated the interview process at iQor with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 68.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Care Representative roles take an average of 7 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at iQor overall takes an average of 7 days.
      • Common stages of the interview process at iQor as a Customer Care Representative according to 6 Glassdoor interviews include:

        Skills test:  24%

        Drug test:  24%

        Presentation:  24%

        One on one interview:  14%

        Phone interview:  10%

        Group panel interview:  5%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(680) ;
        2. Customer Service Representative (CSR)(265) ;
        3. Agent(108) ;
        4. Call Center Agent(101) ;
        5. Customer Service Agent(91) ;
        6. Senior Agent(78) ;
        7. Operations Supervisor(48) ;
        8. Call Center Representative(47) ;
        9. Supervisor(40) ;
        10. Junior Agent(34) ;
        11. Collections Specialist(31) ;
        12. Customer Service(29) ;
        13. Collections Representative(24) ;
        14. Specialist(23) ;
        15. Customer Service (CSR)(22) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at iQor

      3 jobs in United States
      Temporary Work at Home Customer Service Representative - Government Contract
      Florida
      ·
      $16 - $21 /hr
      (Employer provided)
      View job
      Customer Service and Collections Representative
      Charlotte, NC
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      Seasonal Call Center Supervisor
      Remote
      View job
      View all Customer Care Representative Jobs