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      iQor

      Engaged Employer

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      Related searches: iQor reviews | iQor jobs | iQor salaries | iQor benefits
      iQor interviewsiQor Junior Agent interviewsiQor interview
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      iQor interviews FAQs

      • Junior Agent applicants have rated the interview process at iQor with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 68.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Junior Agent roles take an average of 6 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at iQor overall takes an average of 7 days.
      • Common stages of the interview process at iQor as a Junior Agent according to 7 Glassdoor interviews include:

        Background check:  25%

        Phone interview:  19%

        Drug test:  19%

        One on one interview:  19%

        Presentation:  6%

        Group panel interview:  6%

        Skills test:  6%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(680) ;
        2. Customer Service Representative (CSR)(265) ;
        3. Agent(108) ;
        4. Call Center Agent(101) ;
        5. Customer Service Agent(91) ;
        6. Senior Agent(78) ;
        7. Operations Supervisor(48) ;
        8. Call Center Representative(47) ;
        9. Supervisor(40) ;
        10. Junior Agent(34) ;
        11. Collections Specialist(31) ;
        12. Customer Service(29) ;
        13. Collections Representative(24) ;
        14. Specialist(23) ;
        15. Customer Service (CSR)(22) .


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      Jobs at iQor

      6 jobs in United States
      Temporary Work at Home Customer Service Representative - Government Contract
      Florida
      ·
      $16 - $21 /hr
      (Employer provided)
      View job
      Seasonal Call Center Supervisor
      Remote
      View job
      Manager of Operations
      Charlotte, NC
      ·
      $52K - $84K /yr
      (Glassdoor est.)
      View job
      Director Facilities Architecture and Construction
      Charlotte, NC
      ·
      $100K - $140K /yr
      (Employer provided)
      View job
      Customer Service and Collections Representative
      Charlotte, NC
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      View all Junior Agent Jobs

      Junior Agent Interview

      Jan 2, 2018
      Anonymous employee
      Plano, TX

      Other Junior Agent Interview Reviews for iQor

      Junior Agent Interview

      Sep 25, 2021
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at iQor

      Interview

      During the interview they make you feel as though everything is perfect. Only when you get inside and realize Management is poor. They don't care about lower staff. Depending on which campaign you work for your salary can be a lumpsum with lots of overtime. They do have lots of room for moving up the ladder. But as I said, the Management is Poor.

      Interview questions [1]

      Question 1

      How would you deal with an irate customer?
      Answer question
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at iQor (Plano, TX) in May 2017

      Interview

      I walked in about 15 minutes early, took a short typing test to verify that I was above 25 WPM with 90% accuracy (which is their basic requirement), then sat down in a room for a one-on-one interview where they asked very simple questions.

      Interview questions [3]

      Question 1

      Name the thing you disliked about your previous job
      Answer question

      Question 2

      How often are you late/call in sick
      Answer question

      Question 3

      Tell me about yourself
      1 Answer

      Junior Agent Interview

      Jan 18, 2016
      Anonymous employee
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at iQor in Oct 2015

      Interview

      very easy it was a group panel easy questions had to interact with the group and stand up and introduce yourself very laid back but it is a set up
      1