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      iQor

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      Related searches: iQor reviews | iQor jobs | iQor salaries | iQor benefits
      iQor interviewsiQor Customer Service Agent interviewsiQor interview
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      Customer Service Agent Interview

      Mar 30, 2021
      Anonymous Interview Candidate
      Philippine
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at iQor (Philippine) in Sep 2020

      Interview

      I first reached out to them via chat and then they sent me an email with the requirements to be submitted for application. Then, they scheduled me for the assessment and told me through email to finish it within the day. I was then scheduled for the interview by Zoom.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Other Customer Service Agent Interview Reviews for iQor

      Customer Service Agent Interview

      Sep 24, 2024
      Anonymous employee
      Silang, Province of Cavite
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied in-person. The process took 1 day. I interviewed at iQor (Silang, Province of Cavite) in Sep 2023

      Interview

      They had multiple interviews; there is an initial and final interview. If you are not qualified during the initial interview, you will not proceed. At the last interview, an HR manager will interview you.

      Interview questions [1]

      Question 1

      How are you going to relate your course to the position?
      Answer question

      Customer Service Agent Interview

      Jul 12, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. I interviewed at iQor in Jul 2021

      Interview

      Great interview. Fast Process. Friendly Employees. I was interviewed by three different people and they are all nice. The first two interviews are via phone call and the final interview was on zoom. It was very convenient.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question

      iQor interviews FAQs

      • Customer Service Agent applicants have rated the interview process at iQor with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 81% positive. To compare, the company-average is 68.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Agent roles take an average of 9 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at iQor overall takes an average of 7 days.
      • Common stages of the interview process at iQor as a Customer Service Agent according to 16 Glassdoor interviews include:

        Drug test:  18%

        One on one interview:  16%

        Background check:  14%

        Skills test:  14%

        Phone interview:  12%

        Presentation:  10%

        IQ intelligence test:  6%

        Group panel interview:  4%

        Personality test:  4%

        Other:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(680) ;
        2. Customer Service Representative (CSR)(265) ;
        3. Agent(108) ;
        4. Call Center Agent(101) ;
        5. Customer Service Agent(91) ;
        6. Senior Agent(78) ;
        7. Operations Supervisor(48) ;
        8. Call Center Representative(47) ;
        9. Supervisor(40) ;
        10. Junior Agent(34) ;
        11. Collections Specialist(31) ;
        12. Customer Service(29) ;
        13. Collections Representative(24) ;
        14. Specialist(23) ;
        15. Customer Service (CSR)(22) .


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      Jobs at iQor

      5 jobs in United States
      Seasonal Call Center Supervisor
      Remote
      View job
      Customer Service Agent – Credit Card Services
      Meridian, MS
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Manager of Operations
      Charlotte, NC
      ·
      $52K - $84K /yr
      (Glassdoor est.)
      View job
      Temporary Work at Home Customer Service Representative - Government Contract
      Florida
      ·
      $16 - $21 /hr
      (Employer provided)
      View job
      Customer Service and Collections Representative
      Charlotte, NC
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      View all Customer Service Agent Jobs