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      iQor

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      iQor interviewsiQor Account Associate interviewsiQor interview
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      Account Associate Interview

      Sep 21, 2023
      Anonymous employee
      Pampanga
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 days. I interviewed at iQor (Pampanga) in Sep 2020

      Interview

      The interview process is done over the phone during initial and if you pass, they'll schedule you for the next step.Then the final interview is done via zoom. The interview process is not time consuming and is also very convenient

      Interview questions [1]

      Question 1

      How do you define customer service?
      1 Answer

      iQor interviews FAQs

      • Account Associate applicants have rated the interview process at iQor with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Account Associate roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at iQor overall takes an average of 7 days.
      • Common stages of the interview process at iQor as a Account Associate according to 1 Glassdoor interviews include:

        Drug test:  33%

        Skills test:  33%

        Phone interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(680) ;
        2. Customer Service Representative (CSR)(265) ;
        3. Agent(108) ;
        4. Call Center Agent(101) ;
        5. Customer Service Agent(91) ;
        6. Senior Agent(78) ;
        7. Operations Supervisor(48) ;
        8. Call Center Representative(47) ;
        9. Supervisor(40) ;
        10. Junior Agent(34) ;
        11. Collections Specialist(31) ;
        12. Customer Service(29) ;
        13. Collections Representative(24) ;
        14. Specialist(23) ;
        15. Customer Service (CSR)(22) .


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    • Jobs at iQor

      6 jobs in United States
      Temporary Work at Home Customer Service Representative - Government Contract
      Florida
      ·
      $16 - $21 /hr
      (Employer provided)
      View job
      Seasonal Call Center Supervisor
      Remote
      View job
      Manager of Operations
      Charlotte, NC
      ·
      $52K - $84K /yr
      (Glassdoor est.)
      View job
      Director Facilities Architecture and Construction
      Charlotte, NC
      ·
      $100K - $140K /yr
      (Employer provided)
      View job
      Customer Service and Collections Representative
      Charlotte, NC
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      View all Account Associate Jobs