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      iQor

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      Related searches: iQor reviews | iQor jobs | iQor salaries | iQor benefits
      iQor interviewsiQor Call Center Agent interviewsiQor interview
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      Call Center Agent Interview

      Oct 11, 2015
      Anonymous employee
      Miramar, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at iQor (Miramar, FL) in Oct 2015

      Interview

      It was very brief and straight to the point. I was emailed an reminder on my interview date and time I arrived 15 minutes early just in case I had fill out any papers. The recruiter entered my name in the system and lead me over to the computers where they do the typing test. Then after I waited patiently for an interview with the supervisor who was very friendly and young and just an upbeat guy. He explained the position I was interviewing for.

      Interview questions [1]

      Question 1

      Describe a situation where you had to deal with angry customer ?
      Answer question
      4

      Other Call Center Agent Interview Reviews for iQor

      Call Center Agent Interview

      Jun 1, 2025
      Anonymous employee
      Barataria
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at iQor (Barataria)

      Interview

      I like that it was virtual so you didn't have to leave the comfort of your home. Saves on passage which is a plus when your a job seeker with minimal funds

      Interview questions [1]

      Question 1

      Describe one time where you dealt with an irate customer
      Answer question

      Call Center Agent Interview

      Jul 9, 2025
      Anonymous employee
      Dasmariñas, Province of Cavite
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at iQor (Dasmariñas, Province of Cavite) in Nov 2024

      Interview

      First is, I apply thru email. And after that I received call from one of their agent, we proceed to first initial interview and after if I passed the initial, they will call me again for the second time and asked me if I am able to go for another final interview through on site or through phone call again.

      Interview questions [1]

      Question 1

      Tell me about myself and why I want to work there.
      1 Answer

      Call Center Agent Interview

      Sep 23, 2024
      Anonymous employee
      Batangas, Batangas City
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at iQor (Batangas, Batangas City) in Sep 2024

      Interview

      I went to their office and had my initial interview. It took about 2hrs before I got to the final interview. I managed to answer all the question though I got nervous and had a hard time but still got a chance.

      Interview questions [1]

      Question 1

      How will you assist an irate customer?
      Answer question

      iQor interviews FAQs

      • Call Center Agent applicants have rated the interview process at iQor with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 68.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Call Center Agent roles take an average of 5 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at iQor overall takes an average of 7 days.
      • Common stages of the interview process at iQor as a Call Center Agent according to 21 Glassdoor interviews include:

        Background check:  22%

        Skills test:  15%

        One on one interview:  14%

        Drug test:  12%

        Phone interview:  11%

        Personality test:  10%

        IQ intelligence test:  7%

        Group panel interview:  7%

        Presentation:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(680) ;
        2. Customer Service Representative (CSR)(265) ;
        3. Agent(108) ;
        4. Call Center Agent(101) ;
        5. Customer Service Agent(91) ;
        6. Senior Agent(78) ;
        7. Operations Supervisor(48) ;
        8. Call Center Representative(47) ;
        9. Supervisor(40) ;
        10. Junior Agent(34) ;
        11. Collections Specialist(31) ;
        12. Customer Service(29) ;
        13. Collections Representative(24) ;
        14. Specialist(23) ;
        15. Customer Service (CSR)(22) .


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      Jobs at iQor

      5 jobs in United States
      Customer Service Agent – Credit Card Services
      Meridian, MS
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Customer Service and Collections Representative
      Charlotte, NC
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      Seasonal Call Center Supervisor
      Remote
      View job
      Temporary Work at Home Customer Service Representative - Government Contract
      Florida
      ·
      $16 - $21 /hr
      (Employer provided)
      View job
      Manager of Operations
      Charlotte, NC
      ·
      $52K - $84K /yr
      (Glassdoor est.)
      View job
      View all Call Center Agent Jobs