Investigation Manager Interview Questions

56 investigation manager interview questions shared by candidates

What do you know about the company and the position and what experience do you have to fulfill the role? I answered each part sharing what I had learned from the website and job description and then identified specifics from the job duties and responsibilities that I had direct experience in performing or those that were very similar to my previous experience. The interviewer stated I had nothing that matched the position. I intended to interject a counter to the statement, but because she continued to talk I waited until she took a breath. She ended her discourse about how it really doesn't matter what my skill set is or what experience I have because the company is looking for just 3 qualities: Time Management, Coordination, and Prioritization. I did address the 3 and gave myself high marks for each, but frankly, I was prepared to ask why she took the time to contact me at all. Why did I have to complete 2 assessments prior to final application submission if nothing matters but 3 skills? Why ask me questions about my experience, degrees (I have 2), background and mention reviewing my CV several times, if nothing matters except 3 skills? I do have both matching and transferrable skills and experience for the role but my take away was firstly, that what I would bring to the table was really inconsequential to her and/or the company, and secondly, the interviewer was not skilled in understanding matching and transferrable skills . So, for someone with no experience, according to the interviewer, if you are a person who excels in time management, coordination, and prioritization, then theoretically, you should be a prime candidate.
Sep 23, 2021

What do you know about the company and the position and what experience do you have to fulfill the role? I answered each part sharing what I had learned from the website and job description and then identified specifics from the job duties and responsibilities that I had direct experience in performing or those that were very similar to my previous experience. The interviewer stated I had nothing that matched the position. I intended to interject a counter to the statement, but because she continued to talk I waited until she took a breath. She ended her discourse about how it really doesn't matter what my skill set is or what experience I have because the company is looking for just 3 qualities: Time Management, Coordination, and Prioritization. I did address the 3 and gave myself high marks for each, but frankly, I was prepared to ask why she took the time to contact me at all. Why did I have to complete 2 assessments prior to final application submission if nothing matters but 3 skills? Why ask me questions about my experience, degrees (I have 2), background and mention reviewing my CV several times, if nothing matters except 3 skills? I do have both matching and transferrable skills and experience for the role but my take away was firstly, that what I would bring to the table was really inconsequential to her and/or the company, and secondly, the interviewer was not skilled in understanding matching and transferrable skills . So, for someone with no experience, according to the interviewer, if you are a person who excels in time management, coordination, and prioritization, then theoretically, you should be a prime candidate.

Questions asked by the recuiter: - Tell me more about your experience, specifically your fraud management experience - What do you know about Tiktok Shop - Why do you want to switch to the tech industry Questions from the peer interview ( by a fellow Ecommerce Anti-fraud Investigation Operations Manager) - This role is strictly focused on the fraud in Tiktok Shop - Tell me more about yourself - What fraud issues do you think TikTok Shop has? - How would you investigate a complaint when a user complains that the goods are Significantly Not as Described? - Have you implemented a fraud process from scratch before? Can you elaborate on what you did - How do you manage a high work volume? - What is your biggest failure/mistake at work? - What are you expecting from this role?
Sep 11, 2023

Questions asked by the recuiter: - Tell me more about your experience, specifically your fraud management experience - What do you know about Tiktok Shop - Why do you want to switch to the tech industry Questions from the peer interview ( by a fellow Ecommerce Anti-fraud Investigation Operations Manager) - This role is strictly focused on the fraud in Tiktok Shop - Tell me more about yourself - What fraud issues do you think TikTok Shop has? - How would you investigate a complaint when a user complains that the goods are Significantly Not as Described? - Have you implemented a fraud process from scratch before? Can you elaborate on what you did - How do you manage a high work volume? - What is your biggest failure/mistake at work? - What are you expecting from this role?

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Glassdoor has 56 interview questions and reports from Investigation manager interviews. Prepare for your interview. Get hired. Love your job.