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It Help Desk Interview Questions
1,703 it help desk interview questions shared by candidates
What is the process of ITIL?
How you will organize your work schedule?
What is the difference between helpdesk and service desk?
How you deal with a customer who is on the phone and refuses to calm down?
How you deal with the frustrated customer?
What motivates you for the help desk assistant job?
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Situational questions regarding usual IT Service Desk situations.
Previous work experience, salary expectations.
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