Name a time where you had to deal with a hard customer and how you handled it.
It Help Desk Interview Questions
1,703 it help desk interview questions shared by candidates
1) Have you used Microsoft Office? 2) What kind of ticketing system have you used? 3) How many tickets on average per have you done?
What is your biggest weakness?
No questions, unfortunately I was ghosted by the recruitment team before I had the opportunity to answer them!
How many language do you speak?
What was your biggest accomplishment?
Who are you? What are your skills?
Tell me about yourself please
What is good customer service? How do you handle an angry customer? What is one of your weaknesses? What motivates you for the help desk assistant job? Are you a team-player? and traditional questions...
How will you solve this customer case?
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