The phone screening was pretty typical but at that point I was applying for a different role so the questions didn't pertain to the Quality Manager position but I will say, you really need no knowledge of the role for any part of the interview process. They care more about how you approach problems and teamwork. The final interview was completely over zoom. The case study portion was only 30 minutes and the employee gave me a project and then several voicemails and emails from different people on the team and asked me to prioritize them and talk about how I would address the issues raised. I had about five minutes to read over the case and prepare. We discussed the case and then they had me test a system so they could see how I worked through problems. Once I was speaking to the HR rep, it was much more of a standard interview. Most of the questions dealt with how I work on a team and how I lead. I was given some situations to react to and also asked to share past experiences in that regard. They also asked why I was interested in Epic/Madison, what my priorities for competing job offers would be, my compensation expectations, if I was planning to go to grad school in the future (they want you to stay for at least 3 years). Reading through the other interviews on Glassdoor prepared me well for every step of the process.
Quality Manager Interviews
Quality Manager Interview Questions
"When hiring quality managers, employers are looking for candidates with the technical background and management skills to assist oversight of the quality department at a high level. In an interview, be ready to answer typical testing questions as well as speak to your leadership experience and project management abilities. Come prepared to discuss how you would set quality standards, execute testing planning, and ensure that teams meet deadlines."
3,149 quality manager interview questions shared by candidates
What are some of your strengths?
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Q: Why do you want to work here? Q: Give an example of a time you led a team.
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Tell us about your strengths and weaknesses.
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guide us through an 8D process
4 Rounds of interview on behavioral, problem solving and leadership qualities which is then followed by an assignment
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