What's the one thing a previous manager would say you need to improve on?
Service Desk Agent Interview Questions
3,058 service desk agent interview questions shared by candidates
Q: How do you deal with a frustrated customer? Q: How do you deal with a frustrated co worker? Q: How do you make an impact to those around you?
How would you greet a customer
What would you do if you caught a fellow employee stealing.
How would you approch a certain specific scenario, maybe with a difficult client?
what are your strengths? what can you contribute to this company? what are your weaknesses would your past employers recommend you and what would they say
Tell us something about yourself?
How would you deal with a guest's complaint?
Excel skills and how proficient you are with excel
And the usual typical questions..
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