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Technical Support Interviews
Technical Support Interview Questions
"Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as you go. In an interview, expect to answer a variety of troubleshooting questions, such as how you would help a customer with a program that keeps crashing or a computer that won't connect to the internet."
22,183 technical support interview questions shared by candidates
CNS , Networking , personal questions were asked
All of the question were case scenarios.
Mostly touched based on Basic questions Networking - How ping works, How to analyze packet captures etc. Storage - Basics of storage, Raid groups OS - What is Deadlock, how to indentify performance issues, what is Ring0 Hardware - Boot process of a computer + What ever you mentioned in resume, these chaps are very smart and can easily identify if resume is fake.
how to get the IP address, whats VPN.
What game do you play the most?
Give me an example of a problem that you had to troubleshoot.
Are you familiar with SQL? What is TCP/IP, How to Ping, How to update DNS and some Linux command line questions.
You walk into a fast food restaurant and see a whole bunch of angry people. What do you do?
Linux permissions, VMware basics
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