Customer Service Mock Customer Calls with Pat & Manuel. Same one used by many other work from home companies.
Work At Home Customer Service Representative Interview Questions
394 work at home customer service representative interview questions shared by candidates
What would you do if you didn't have internet access?
1) tell me a time where there was misinformation given to the customer and how you handled it? 2) Tell me a time where the customer was upset and how you handled it? 3) What makes you the best fit for this position?
What would you do if your system was down and power was out ?
very basic questions
How much customer service experience so you have?
Where I lived?
Describe the ingredients used in soda bread.
Will anything come up to make you miss any training?
How do you deal with angry customers?
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