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Work At Home Customer Service Representative Interview Questions

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394 work at home customer service representative interview questions shared by candidates

1.Describe providing excellent customer service as an at home customer service representative. 2. If you had an at home physician call you and she was extremely upset because she had not been paid, but our requirements are that physicians submit their work logs into the system, how would you handle the situation?
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Work At Home Customer Service Representative (Healthcare)

Interviewed at Liveops

3.3★
Dec 26, 2015

1.Describe providing excellent customer service as an at home customer service representative. 2. If you had an at home physician call you and she was extremely upset because she had not been paid, but our requirements are that physicians submit their work logs into the system, how would you handle the situation?

I basically remember the recruiter asking me if I had worked from home before, and how many years of customer service I had. She asked me to tell her about a time I had an unhappy customer and what did I do to turn the situation into a positive one...
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Work At Home Customer Service Representative

Interviewed at Convergys

2.9★
Jun 11, 2015

I basically remember the recruiter asking me if I had worked from home before, and how many years of customer service I had. She asked me to tell her about a time I had an unhappy customer and what did I do to turn the situation into a positive one...

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