If a customer calls about trouble shooting of equipment would you use to assist them?
Work At Home Customer Service Representative Interview Questions
394 work at home customer service representative interview questions shared by candidates
Standard questions
Tell me about your experience having a difficult customer and how did you resolve issue? Name a time where a past employer has critiqued you on an issue and how did you respond?
Tell me about a supervisor that you disagreed with on a problem and what you did about the issue.
Tell me about a time where you had an argument with a superior?
Google common behavioral questions.
History of nordstrom?
I don’t remember it was so long ago at this point
How would you respond to an irate customer?
What was a challenge and how did you overcome it?
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