Mission LoanCare is committed to providing service that exceeds expectations. This provides the foundation of our company culture and is the philosophy we are committed to across all aspects of our business. Exceeding expectations means that we anticipate, meet, and exceed both customer and client demand by linking our talents and capabilities to the needs of our clients and customers
Description Founded as a subsidiary of a bank holding company in 1983, LoanCare has subserviced for others since 1991. We are a leading national provider of full-service, interim, and component subservicing to the mortgage industry with over 40 years of providing thoughtful solutions under our belt. Our vision is to make the mortgage journey straightforward for homeowners to navigate and servicers to manage. We achieve this by coming to work every day with the mission to simplify the complex by leading with empathy and data-driven insight. This means walking in the shoes of our customers and always looking for a way to improve their result. Our award-winning team manages over a million loans, and we are trusted by thousands of homeowners to help them manage their mortgage journey through good times and challenging ones.
Headquartered in Virginia Beach, VA, and subservicing loans across all 50 states and U.S. territories, our people are the backbone of our success and the reason for our exceptional customer service. We are more than a service provider – we are a strategic partner dedicated to building successful, lasting relationships with our clients and personalized support to their homeowners.
LoanCare has an employee rating of 3.1 out of 5 stars, based on 303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LoanCare employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).
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Overall, 48% of employees would recommend working at LoanCare to a friend. This is based on 301 anonymously submitted reviews on Glassdoor.
65% of job seekers rate their interview experience at LoanCare as positive. Candidates give an average difficulty score of 2.5 out of 5 (where 5 is the highest level of difficulty) for their job interview at LoanCare.