Does LoanCare pay their employees well?

According to anonymously submitted Glassdoor reviews, LoanCare employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LoanCare. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LoanCare?

48% of LoanCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LoanCare 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at LoanCare?

Customer Service Representative (29) , Loan Counselor (12) , Customer Experience Specialist (10) , Supervisor (9) , Customer Service Representative (CSR) (6) , Manager (6) , Loss Mitigation Specialist (5) , Single Point of Contact (SPOC Agent) (5) , Team Lead (5) , Customer Service (4) , Foreclosure Specialist (4) , Customer Experience Specialist I (3) , Customer Experience Specialist II (3) , Customer Service Specialist (3) , Customer Service Supervisor (3)

What are the pros of working at LoanCare according to real employee reviews?

"Work from home is awesome." ((in 21 reviews)); "benefits are good." ((in 15 reviews)); "Great people to work with" ((in 14 reviews)); "Strong leadership" ((in 6 reviews)); "Work life balance is good at loan care" ((in 5 reviews))

What are the cons of working at LoanCare according to real employee reviews?

"No training provided and they dont care" ((in 19 reviews)); "6. Upper management is only concerned in telling our COO and CEO along with the clients what they want to hear." ((in 6 reviews)); "4 managers in 7 months, report developer working in a supervisory role and no follow" ((in 5 reviews)); "No bonuses." ((in 5 reviews)); "Some supervisors are awful and some are amazing." ((in 4 reviews))

What are the top reviewed LoanCare locations?

Virginia Beach , Jacksonville , Chandler , Pittsburgh , Norfolk , Moon Township , Coraopolis , Moon , Arlington , Mesa , Phoenix , Charlotte , Virginia , Pitsburg , Denver , Philadelphia , South Park , Daytona Beach , Orlando , Tampa , Woodstock , Pitts

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LoanCare

Part of Fidelity National Financial

LoanCare reviews

3.1

48% would recommend to a friend

(301 total reviews)

Dave Worrall

61% approve of CEO

52% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

3.0

Career opportunities

2.9

Senior management

LoanCare has an employee rating of 3.1 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LoanCare employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

301 reviews

4.0

Jul 15, 2026

Good pay and remote work, but limited PTO

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay schedule overtime opportunity Remote

Cons

Low PTO Only 5 days of sick time

1.0

Jul 13, 2026

Fast growth potential overshadowed by training issues

Customer experience specialist 2

Recommend

CEO approval

Business Outlook

Pros

Remote work, you can grow really fast

Cons

Everyone is not trained accordingly. You are expected to follow strict QA metrics. Back to back calls, rude customers.

3.0

Jul 12, 2026

Valuable learning experience overshadowed by high turnover

Default resolution specialist

Recommend

CEO approval

Business Outlook

Pros

Learned a lot in the postion I worked in.

Cons

They have a very high turnover rate.

Viewing 1 - 3 of 301 Reviews

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Jobs at LoanCare

Desktop Supervisor (On-site)

Collections Team Lead (On-site)

Default Document Execution Specialist II (On-site)

Borrower Resolution Specialist- Remote

Business Intelligence Developer - Remote